(603) 464-4600 Business IT support for New Hampshire
Managed IT services in NH: help desk, cybersecurity, cloud migration, 24/7 monitoring. Serving NH businesses since 1985.
Capabilities
Systems We Support
We deploy and manage Ubiquiti networking equipment and Microsoft 365 for cloud productivity. Our engineers hold certifications across the platforms we support.
Case Study
Why Arcomm
Serving as the outsourced IT department for New Hampshire businesses since 1985
NH-based engineers handle every support call: no overseas call centers, no ticket queues
Fixed monthly pricing with no hidden fees and no long-term contracts
15-minute response SLA for critical issues with 24/7 monitoring
Proactive monitoring catches problems before they cause downtime
Process
We visit your offices to inventory every device, assess network infrastructure, evaluate cybersecurity posture, and understand your business workflows. This is the foundation for a managed IT plan that actually fits your organization, not a generic template.
Our engineering team creates a detailed IT roadmap: priority fixes, ongoing maintenance schedules, security hardening steps, and a fixed monthly price. You see exactly what is included and what it costs before you sign anything.
Your help desk is live. Your monitoring is active. Your patches are automated. We hold quarterly business reviews to align technology with your goals, adjust the roadmap, and keep your IT budget predictable.
For most NH businesses with 10+ workstations, managed IT delivers lower total cost and dramatically less downtime.
Fixed monthly pricing with no long-term contracts.
Break-fix IT means you call someone when something is broken. Managed IT means we monitor your systems continuously, patch vulnerabilities before they are exploited, and resolve issues before you even notice them. The difference shows up in three places: downtime drops to near zero, cybersecurity incidents are prevented rather than reacted to, and your technology budget becomes predictable instead of a series of expensive surprises.
Our monitoring platform watches every server, switch, and access point on your network. When a disk fills up, a service stops, or a suspicious login occurs, our engineers are alerted and responding before your staff picks up the phone.
Your network is the backbone of every business operation, and most organizations do not realize how fragile it is until it fails. We manage your entire network infrastructure: switches, firewalls, access points, VLANs, and VoIP phone systems. We deploy Ubiquiti networking equipment for enterprise-grade performance without enterprise pricing, and we support Cisco, Meraki, and other platforms for businesses with existing infrastructure.
Every managed IT agreement includes network monitoring, firmware updates, configuration backups, and a 15-minute response SLA for critical outages.
Cybersecurity is not an add-on, it is foundational to managed IT. Every Arcomm managed IT agreement includes endpoint detection and response (EDR) that stops ransomware, malware, and fileless attacks in real time. We enforce multi-factor authentication across all user accounts, manage your firewall rules, apply security patches automatically, and run DNS filtering to block malicious domains before they load.
For regulated industries, healthcare, finance, government contracting, we offer advanced SIEM monitoring, compliance reporting, and policy development that maps to your regulatory framework. We also manage physical security systems and access control as part of a unified security posture.
Data loss from ransomware, hardware failure, or human error can shut a business down permanently. We deploy automated backup solutions with local appliance storage plus encrypted off-site replication. Backups are tested quarterly with full restore drills, because a backup you have never restored is not a backup, it is a hope.
For organizations that cannot tolerate any downtime, we offer business continuity solutions with instant virtualization, your servers spin up in the cloud within minutes of a hardware failure, keeping your team working while we repair the primary system.
We migrate businesses to Microsoft 365 and Azure at a pace that makes sense for their operations, not a forced timeline that generates consulting hours. Email, file storage, collaboration, and identity management all move to the cloud with proper security configuration, user training, and data verification. We have completed Microsoft 365 migrations for businesses ranging from 10 to 200 users across New Hampshire, and we manage the ongoing licensing, security policies, and optimization that keep the platform performing.
Managed IT for Manchester's professional services firms, tech companies, and multi-office organizations, from downtown to the I-293 corridor.
IT support and cybersecurity for Nashua medical offices, financial firms, and businesses along the NH border corridor.
State capital managed IT, municipal networks, compliance-driven organizations, and professional offices throughout Concord.
Seacoast IT management for creative agencies, legal firms, and hospitality businesses on the Portsmouth waterfront.
Affordable managed IT for small businesses, nonprofits, and schools in southwest New Hampshire.
Headquartered in Hillsborough, we serve every NH community including Lebanon, Hanover, Laconia, and Claremont.
FAQ
Our managed IT covers help desk support, proactive server and network monitoring, cybersecurity (EDR, MFA, firewall management), automated patch management, backup and disaster recovery, and strategic IT planning through vCIO services. Think of us as your complete outsourced IT department.
Either approach works. Some clients keep an on-site IT coordinator and use us for higher-level engineering, security, and 24/7 monitoring. Others outsource everything to us. We tailor the engagement to your team structure and budget.
Our standard SLA is 15-minute response for critical issues (server down, network outage) and 2-hour response for standard tickets. Most issues are resolved same-day. You speak with an NH-based engineer, not a script reader in a call center.
Every managed IT agreement includes endpoint detection and response (EDR), managed firewall, multi-factor authentication enforcement, automated patch management, DNS filtering, and quarterly security awareness training. We also offer advanced SIEM monitoring and compliance reporting for regulated industries.
We deploy automated backups with local appliance storage plus off-site replication. Backups are tested quarterly with full restore drills. Recovery time objectives are documented in your IT plan, typically 4 hours for critical systems and 24 hours for full environment recovery.
Yes. We manage and monitor existing infrastructure from all major vendors. If your network needs upgrades, we provide honest recommendations, no forced vendor lock-in. We support Ubiquiti, Cisco, Meraki, and other enterprise platforms.
Per-workstation managed IT runs $100–$200 per month including help desk, monitoring, patch management, and security. Per-server management is $200–$400 per month depending on the server's role and complexity. vCIO strategic planning is included in managed IT agreements. Annual cybersecurity audits range from $1,500–$4,000. Network upgrade consultations are free.
Testimonials
★★★★★"Arcomm manages our entire network, switches, access points, firewall, and VPN. Response time is measured in minutes, not hours."
★★★★★"We switched from break-fix to Arcomm managed IT. No more worrying about firmware updates, monitoring, or what happens when the internet goes down at 2am."
★★★★★"Ubiquiti unified networking across two buildings, managed by Arcomm. One dashboard, one vendor, zero headaches. That is exactly what we needed."
Related Services
Call Arcomm Communications to schedule a walkthrough and get a detailed scope.