New England's own hosted VoIP

Arcomm Connect | Business VoIP Phone Systems

Arcomm Connect hosted VoIP phone service for NH businesses. Flat-rate pricing, auto attendant, call routing, and local support.

Capabilities

Arcomm Connect Capabilities

  • Hosted VoIP with unlimited local and long-distance calling
  • Mobile and desktop softphone apps for remote workers
  • Auto attendant, hunt groups, and call routing
  • Voicemail-to-email, call recording, and CRM integration
  • HIPAA-compliant PBX with STIR/SHAKEN and E911 compliance
  • Local NH support, number porting, and same-day cutover

Systems We Support

Systems We Support

Arcomm Connect runs on enterprise-grade VoIP infrastructure powered by RingCentral cloud communications, delivered through Yealink IP desk phones and conference units, giving you carrier-class reliability with local New Hampshire support.

RingCentralYealink

Case Study

Real Project: Exeter Municipal Offices

Client
Exeter Municipal Offices
Location
Exeter, NH
Industry
Municipal Government

Why Arcomm

40+ years serving New Hampshire

Providing business telephone systems in New Hampshire: thousands of lines installed

Local NH technicians handle installation, porting, and ongoing support: no overseas call centers

Transparent monthly pricing with no hidden fees: save 20–40% vs. Verizon, Comcast, or national carriers

99.9% uptime SLA backed by redundant data centers with automatic failover

Same-day cutover for most businesses; we handle number porting, provisioning, and training

Process

How the work moves from survey to support

Site Walk

We visit your facility to assess your network infrastructure, evaluate bandwidth and switch capacity, and understand how your team uses the phone today. This on-site evaluation ensures we design the right system for your actual workflow, not a generic template.

Scope and Design

Our engineering team creates a detailed system design with phone placement, network requirements, number porting strategy, and a fixed-price proposal. You see the full scope and cost before we order a single phone.

Install and Cutover

Our NH-based technicians provision your phones, configure the auto attendant and call routing, port your existing numbers, and train your team. Most businesses are fully cut over within one business day, with zero downtime for incoming calls.

Training and Support

We train your staff on voicemail setup, softphone apps, call forwarding, and administrator tools. After cutover, you have ongoing support from a local team that knows your system, not a distant call center reading from a script.

Cloud VoIP vs. On-Premise PBX

Cloud VoIP (Arcomm Connect)

  • No PBX hardware to buy, maintain, or replace: phones plug in and work
  • Automatic updates and redundancy: zero IT maintenance
  • Add or remove users in minutes from a web portal
  • Remote workers use softphone apps: calls sound like the main office
  • Predictable monthly per-user pricing: no surprise capital expenses
VS

On-Premise PBX

  • Full control over hardware, call routing, and custom integrations
  • No monthly per-user fees: higher upfront, lower ongoing cost
  • Works without internet for internal calls
  • Requires IT staff or managed service for maintenance and updates
  • Best for large organizations with dedicated IT and strict data residency needs

Most NH businesses choose Arcomm Connect cloud VoIP for simplicity, cost savings, and remote flexibility. We offer both and recommend honestly.

Arcomm Connect Pricing

Arcomm Connect Basic $20/user/mo Unlimited calling, voicemail-to-email, auto attendant, local support
Arcomm Connect Pro $35/user/mo Adds softphone apps, call recording, hunt groups, CRM, priority support
Yealink IP desk phone Included No money down, added to monthly plan
Number porting Included From any carrier, minimal downtime
Same-day cutover Included Zero downtime for incoming calls
Microsoft Teams Connector $8/user/mo Full PBX inside Teams

No hidden fees, no long-term contracts, no surprise add-ons.

Why NH Businesses Switch to Arcomm Connect

National carriers like Verizon, Comcast, and AT&T bury you in hidden fees, long contracts, and offshore support queues. Arcomm Connect is different. You get flat-rate monthly pricing, no surprise add-ons, and a local technician who picks up the phone when you call. Our customers save 20–40% compared to their previous provider, and they get better call quality and faster support to go with it.

For businesses that need HIPAA compliance, secure facility access, or integration with security camera systems, Arcomm Connect fits into your existing infrastructure. We build the compliance into the platform, STIR/SHAKEN, Ray Baum Act, Kari's Law E911, and HIPAA-compliant PBX architecture.

RingCentral Infrastructure, Local NH Support

Arcomm Connect is powered by RingCentral cloud communications, a carrier-grade platform trusted by over 400,000 businesses worldwide. RingCentral delivers enterprise reliability with redundant data centers across the United States, automatic failover, and end-to-end encryption on every call.

We deploy Yealink IP desk phones, conference phones, and video conferencing units across all plan tiers. Yealink hardware is known for HD voice quality, durable build, and broad compatibility. We handle provisioning, configuration, and ongoing firmware updates so your phones always run the latest software.

Auto Attendant, Hunt Groups, and CRM Integration

Arcomm Connect Pro includes multi-level auto attendant that routes callers to the right department, hunt groups that ring through your team in sequence, and voicemail-to-email that delivers messages to your inbox. Call recording with cloud storage captures every important conversation.

CRM integration connects Arcomm Connect to Microsoft Teams, Outlook, Salesforce, and 200+ other platforms, click-to-call, contact popups, and automatic call logging. Your sales team never manually dials or logs a call again.

HIPAA, E911, and Regulatory Compliance Built In

Healthcare practices, financial firms, and municipal offices have specific regulatory requirements for phone systems. Arcomm Connect meets them out of the box: HIPAA-compliant PBX architecture with end-to-end encryption, STIR/SHAKEN caller ID authentication that prevents spoofing, Ray Baum Act compliance for accurate 911 dispatch, and Kari's Law E911 that ensures any 911 call from any phone on your system reaches emergency services with the correct location.

We build compliance into the system so you don't have to think about it, and we provide the documentation your auditors require.

Serving New Hampshire Since 1985

Manchester & Nashua

Multi-office VoIP deployments with centralized call routing for southern NH's largest business corridors.

Concord & State Agencies

Hosted PBX and compliance-driven phone systems for state offices, schools, and municipal buildings.

Portsmouth & Seacoast

Cloud VoIP with remote worker softphones for professional firms and seasonal businesses along the coast.

Keene & Monadnock

Affordable business VoIP for small businesses and nonprofits in southwest NH.

Rochester & Lakes Region

Rugged phone systems for manufacturing and industrial facilities with overhead paging.

Everywhere in NH

Our technicians live and work in NH, they understand New England construction and the reality that your phone system cannot go down during a nor'easter.

FAQ

Frequently Asked Questions

What is Arcomm Connect VoIP phone service?

Arcomm Connect is Arcomm Communications' own hosted VoIP business phone service. Instead of dealing with national carriers, you get enterprise-grade cloud phone service with local New Hampshire support, transparent pricing, and a 99.9% uptime SLA. We handle everything, number porting, phone provisioning, user training, and ongoing support.

How much does Arcomm Connect VoIP cost per user?

Arcomm Connect Basic starts at $20 per user per month with unlimited calling, voicemail-to-email, auto attendant, and local support. Arcomm Connect Pro is $35 per user per month and adds softphone apps, call recording, hunt groups, CRM integration, and a dedicated account manager. No hidden fees or long-term contracts.

Can I keep my existing phone numbers with Arcomm Connect?

Yes. We handle number porting from all major carriers, Verizon, Comcast, AT&T, and others, with minimal downtime. Most businesses are fully cut over within one business day.

Does Arcomm Connect support remote workers?

Absolutely. Arcomm Connect Pro includes mobile and desktop softphone apps so your team can make and receive business calls from anywhere. Call forwarding, hunt groups, and team chat keep remote staff fully connected to your main office.

What happens if our internet goes down?

We design failover routes including cellular backup and automatic call forwarding to keep you reachable during internet outages. Our platform runs on redundant data centers across the United States, so even a regional outage won't take your phones offline.

Is Arcomm Connect HIPAA-compliant?

Yes. Arcomm Connect uses HIPAA-compliant PBX architecture with end-to-end encryption. The platform also meets STIR/SHAKEN caller ID authentication, Ray Baum Act, and Kari's Law E911 requirements. We build compliance into the system so you don't have to think about it.

Testimonials

What Our Customers Say

★★★★★

"Arcomm migrated our town hall and DPW to a single VoIP platform. Now residents get through faster and we can forward calls during snow emergencies."

★★★★★

"We switched from Comcast to Arcomm Connect and cut our phone bill by 35%. The call quality is better, and when we need help we talk to someone in Hillsborough, not a call center three states away."

★★★★★

"HIPAA compliance was non-negotiable for our practice. Arcomm Connect gave us encrypted VoIP with E911 and voicemail-to-email, and they handled the entire porting process in a single afternoon."

Ready for a site survey?

Call Arcomm Communications to schedule a walkthrough and get a detailed scope.