New England's own hosted VoIP since 1985
Arcomm Connect | Business VoIP Phone Systems in NH Since 1985
Arcomm Connect is New England's hosted VoIP phone service with local NH support, 99.9% uptime SLA, and transparent pricing from $20/user/month. Serving NH businesses since 1985.
Capabilities
Arcomm Connect Capabilities
- Hosted VoIP with unlimited local and long-distance calling
- Mobile and desktop softphone apps for remote workers
- Auto attendant, hunt groups, and call routing
- Voicemail-to-email, call recording, and CRM integration
- HIPAA-compliant PBX with STIR/SHAKEN and E911 compliance
- Local NH support, number porting, and same-day cutover
Systems We Support
Systems We Support
Arcomm Connect runs on enterprise-grade VoIP infrastructure powered by <a href='https://www.ringcentral.com/'>RingCentral</a> cloud communications, delivered through <a href='https://www.yealink.com/'>Yealink</a> IP desk phones and conference units — giving you carrier-class reliability with local New Hampshire support.
Case Study
Real Project: Exeter Municipal Offices
Why Arcomm
40+ years serving New Hampshire
Providing business telephone systems in New Hampshire since 1985 — thousands of lines installed
Local NH technicians handle installation, porting, and ongoing support — no overseas call centers
Transparent monthly pricing with no hidden fees — save 20–40% vs. Verizon, Comcast, or national carriers
99.9% uptime SLA backed by redundant data centers with automatic failover
Same-day cutover for most businesses; we handle number porting, provisioning, and training
FAQ
Frequently Asked Questions
What is Arcomm Connect VoIP phone service?
Arcomm Connect is Arcomm Communications' own hosted VoIP business phone service. Instead of dealing with national carriers, you get enterprise-grade cloud phone service with local New Hampshire support, transparent pricing, and a 99.9% uptime SLA. We handle everything — number porting, phone provisioning, user training, and ongoing support.
How much does Arcomm Connect VoIP cost per user?
Arcomm Connect Basic starts at $20 per user per month with unlimited calling, voicemail-to-email, auto attendant, and local support. Arcomm Connect Pro is $35 per user per month and adds softphone apps, call recording, hunt groups, CRM integration, and a dedicated account manager. No hidden fees or long-term contracts.
Can I keep my existing phone numbers with Arcomm Connect?
Yes. We handle number porting from all major carriers — Verizon, Comcast, AT&T, and others — with minimal downtime. Most businesses are fully cut over within one business day.
Does Arcomm Connect support remote workers?
Absolutely. Arcomm Connect Pro includes mobile and desktop softphone apps so your team can make and receive business calls from anywhere. Call forwarding, hunt groups, and team chat keep remote staff fully connected to your main office.
What happens if our internet goes down?
We design failover routes including cellular backup and automatic call forwarding to keep you reachable during internet outages. Our platform runs on redundant data centers across the United States, so even a regional outage won't take your phones offline.
Is Arcomm Connect HIPAA-compliant?
Yes. Arcomm Connect uses HIPAA-compliant PBX architecture with end-to-end encryption. The platform also meets STIR/SHAKEN caller ID authentication, Ray Baum Act, and Kari's Law E911 requirements. We build compliance into the system so you don't have to think about it.
Testimonials
What Our Customers Say
★★★★★"Arcomm migrated our town hall and DPW to a single VoIP platform. Now residents get through faster and we can forward calls during snow emergencies."
★★★★★"We switched from Comcast to Arcomm Connect and cut our phone bill by 35%. The call quality is better, and when we need help we talk to someone in Hillsborough — not a call center three states away."
★★★★★"HIPAA compliance was non-negotiable for our practice. Arcomm Connect gave us encrypted VoIP with E911 and voicemail-to-email — and they handled the entire porting process in a single afternoon."
Business VoIP Phone Systems in New Hampshire
Arcomm Connect is New England’s own hosted VoIP and business telephone service — built for reliability, clarity, and local support. Since 1985, Arcomm Communications has been connecting New Hampshire businesses with enterprise-grade phone systems, and Arcomm Connect brings that same dedication to the cloud. Stop dealing with national carriers that overcharge and underdeliver. With Arcomm Connect, you get transparent pricing, 99.9% uptime, and a support team that knows your building by name.
Whether you run a single office in Concord, a multi-location operation across New England, or a distributed team that needs every call to sound like you’re in the same room, Arcomm Connect delivers. Our platform runs on RingCentral cloud infrastructure — the same carrier-grade network used by Fortune 500 companies — delivered through Yealink IP desk phones and conference units that we install, configure, and support ourselves.
Why New Hampshire Businesses Switch to Arcomm Connect
National carriers like Verizon, Comcast, and AT&T bury you in hidden fees, long contracts, and offshore support queues. Arcomm Connect is different. You get flat-rate monthly pricing, no surprise add-ons, and a local technician who picks up the phone when you call. Our customers save 20–40% compared to their previous provider — and they get better call quality and faster support to go with it.
For businesses that need HIPAA compliance, secure facility access, or integration with security camera systems, Arcomm Connect fits seamlessly into your existing infrastructure. We build the compliance into the platform — STIR/SHAKEN caller ID authentication, Ray Baum Act compliance, Kari’s Law E911, and HIPAA-compliant PBX architecture — so you don’t have to bolt it on later.
Arcomm Connect Plans and Pricing
Basic — $20 / User / Month
- Unlimited local and long-distance calling
- Voicemail-to-email
- Call transfer and forwarding
- Auto attendant (single menu)
- Web portal user access
- 99.9% uptime SLA
- Local NH tech support
Pro — $35 / User / Month
Includes everything in Basic, plus:
- Mobile and desktop softphone apps
- Multi-level auto attendant
- Call recording (on-demand) with cloud storage
- Hunt groups and ring groups
- Custom music-on-hold
- Team chat and presence
- Advanced reporting dashboard
- CRM integration (Microsoft Teams, Outlook, Salesforce, and more)
- Paging, intercom, and overhead integration
- API access for custom workflows
- Priority support and dedicated account manager
Additional Features
Beyond the core plans, Arcomm Connect offers specialty add-ons for businesses that need more:
Contact Center
Expand basic call center functionality into an omni-channel experience with a clean, modern agent interface. Route calls, chats, and emails from a single dashboard.
CRM Integrations
Connect with 200+ CRMs for click-to-call, contact popups, and automatic call logging. Microsoft Outlook and Microsoft Teams Connector are supported out of the box.
Business SMS
Send keyword responders, QR codes, appointment reminders, and SMS blast campaigns from your business phone number — fully 10DLC-registered for carrier compliance.
Real-Time Web Conferencing
Host web presentations, live multi-user video and audio conferencing, and remote desktop support — all from the same platform that handles your phone calls.
Microsoft Teams Connector
Use Microsoft Teams as your softphone with full PBX functionality behind it. Make and receive external calls directly from the Teams interface your staff already uses every day.
HIPAA-Compliant Faxing
Virtual fax and ATA options for healthcare, legal, and financial businesses that still need paper-to-digital workflows — fully HIPAA-compliant and integrated into the VoIP platform.
Our VoIP Installation Process
1. Site Walk
We visit your facility to assess your network infrastructure, evaluate bandwidth and switch capacity, and understand how your team uses the phone today. This on-site evaluation ensures we design the right system for your actual workflow — not a generic template.
2. Scope and Design
Our engineering team creates a detailed system design with phone placement, network requirements, number porting strategy, and a fixed-price proposal. You see the full scope and cost before we order a single phone.
3. Install and Cutover
Our NH-based technicians provision your phones, configure the auto attendant and call routing, port your existing numbers, and train your team. Most businesses are fully cut over within one business day — with zero downtime for incoming calls.
4. Training and Support
We train your staff on voicemail setup, softphone apps, call forwarding, and administrator tools. After cutover, you have ongoing support from a local team that knows your system — not a distant call center reading from a script.
VoIP Platforms and Hardware We Support
Arcomm Connect is powered by RingCentral cloud communications — a carrier-grade platform trusted by over 400,000 businesses worldwide. RingCentral delivers enterprise reliability with redundant data centers across the United States, automatic failover, and end-to-end encryption on every call.
We deploy Yealink IP desk phones, conference phones, and video conferencing units across all plan tiers. Yealink hardware is known for HD voice quality, durable build, and broad compatibility — from the compact T31 desk phone to the CP960 conference speaker. We handle provisioning, configuration, and ongoing firmware updates so your phones always run the latest software.
Prefer to use your existing hardware? Arcomm Connect supports most SIP-compatible IP phones and can integrate with your current business telephone system. See our full list of technology partners.
Cloud vs. On-Premise Business Phone Systems
Hosted (cloud) VoIP is the right choice for most New Hampshire businesses. With Arcomm Connect, there is no PBX hardware to buy, maintain, or replace — your phone system lives in secure data centers with automatic backups, updates, and failover. You add or remove users in minutes, support remote workers with softphone apps, and scale across multiple locations without touching a server rack. Monthly pricing is predictable, and up-front costs are limited to the IP phones themselves.
On-premise phone systems still make sense for large organizations with dedicated IT staff who need maximum control over hardware, custom integrations with legacy applications, or local data residency requirements. Arcomm installs and supports both cloud and on-premise business telephone systems — we help you evaluate the trade-offs honestly and recommend what fits your situation.
Serving New Hampshire Since 1985
Arcomm Communications has been installing and servicing business telephone systems across New Hampshire since 1985. From our headquarters in Hillsborough, we serve businesses in Concord, Manchester, Nashua, Portsmouth, Keene, and every town in between. Our technicians live and work in NH — they understand New England building construction, local fire codes, and the reality that your phone system cannot go down during a nor’easter.
Whether you need a three-phone office system or a multi-site VoIP deployment connecting 500 extensions, Arcomm Connect delivers a fixed-price proposal, a clear timeline, and local 24/7 support after installation. Call us at (603) 464-4600 or request a free bill analysis to see how much you can save.
Service Area
Serving All of New Hampshire
From the Seacoast to the North Country, Arcomm provides security and IT infrastructure across the Granite State.
Ready for a site survey?
Call Arcomm Communications to schedule a walkthrough and get a detailed scope.