Healthcare Security & IT

Security and IT infrastructure for NH healthcare facilities that must comply, protect patients, and actually work.

Hospitals, clinics, long-term care, and medical offices in New Hampshire have security requirements other buildings do not. HIPAA compliance, patient privacy, restricted zones, 24/7 uptime, and audit trails are not optional. We have been installing healthcare security and IT infrastructure in NH since 1985.

The Healthcare Difference

A hospital is not an office building.

Healthcare facilities face security and IT challenges that do not exist in typical commercial buildings. Patient areas require camera coverage that respects privacy while documenting access. Pharmacy and supply rooms need dual-authentication access control. Medical records storage must maintain audit trails that satisfy HIPAA and state inspectors. And when a system fails at 2 AM, there is no "call back tomorrow."

We understand these constraints because we have installed systems in healthcare facilities across New Hampshire. Our technicians know the difference between a corridor camera and a patient room camera. Our engineers design access control that satisfies DEA requirements for controlled substances. And our support team answers the phone 24/7 because healthcare facilities do not close.

Regulations We Design Around

  • HIPAA technical safeguards for electronic PHI access and audit logging
  • DEA requirements for controlled substance storage and dual authentication
  • Joint Commission life safety and environment of care standards
  • CMS Conditions of Participation for emergency communication systems
  • New Hampshire state fire codes for door locking and egress
  • NFPA 72 integration between fire alarm, access control, and mass notification

Services for Healthcare

How Arcomm supports NH healthcare organizations.

Security Cameras

HIPAA-aware camera coverage for patient corridors, pharmacies, parking, and loading docks. Privacy masking for protected areas. Audit logging and restricted access built in.

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Access Control

Badge systems for staff-only zones, pharmacy, records rooms, and after-hours entry. Dual authentication for controlled substance storage per DEA requirements. Full audit trails.

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Intrusion Alarm Systems

UL-listed monitoring with video verification for priority police dispatch. Panic buttons for clinical areas and pharmacy. After-hours protection with door contacts and glass-break sensors.

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Business Phone Systems

HIPAA-compliant VoIP with encrypted signaling, call recording with retention policies, and after-hours forwarding. Direct lines for departments and automated patient paging.

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Managed IT

Network segmentation isolating medical data from guest Wi-Fi. SOC monitoring, patch management, and HIPAA-compliant backups. Help desk with healthcare IT experience.

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Network Cabling

Clean, labeled copper infrastructure for nurse call systems, EMR workstations, and medical device connectivity. Organized cable management for sensitive areas like clean rooms and surgical suites.

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Fiber Optic Installation

Single-mode and multimode fiber backbone for hospital campuses connecting multiple buildings. High-bandwidth runs for imaging systems, telemedicine, and EMR networks.

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Audio/Visual & Paging

Emergency paging reaches every wing simultaneously. Digital displays for critical alerts. Patient area sound systems with clear audio for instructions and announcements.

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Intercom Systems

Video entry systems for after-hours visitor verification. Hands-free intercom for sterile areas and pharmacy. Integration with access control to log every visitor event.

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Arcomm Connect VoIP

Cloud-hosted phone systems with flat-rate pricing, disaster recovery, and mobile iOS and Android applications so staff never miss a patient call. Automatic failover keeps lines open during outages.

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Common Healthcare Scenarios

Where security matters most in your building.

Patient Wings

Cameras cover corridors, entry points, and nursing stations while respecting patient privacy. Access control restricts entry to authorized clinical staff. Alarm monitoring covers after-hours access automatically.

Pharmacy and Supply Rooms

Controlled substance storage requires dual-authentication access control, continuous camera coverage with motion alerts, and audit logging that satisfies DEA and state pharmacy board requirements.

Medical Records and IT

PHI storage areas are secured with badge-only access, cameras log every entry event, and intrusion detection covers off-hours with direct central station dispatch. Network segmentation keeps medical data isolated from guest Wi-Fi.

Parking and Loading

Exterior camera coverage with license plate capture, well-lit loading dock access with intercom verification, and controlled after-hours delivery access through time-restricted badges.

Case Study

Concord-area healthcare facility: complete security and IT overhaul.

The Problem

A multi-wing healthcare facility was operating with outdated analog cameras, standalone door locks with no audit trail, and a phone system that could not support after-hours forwarding or encrypted signaling. A recent inspection flagged the lack of camera coverage in pharmacy and records areas.

The Solution

Arcomm installed 34 IP cameras with privacy masking for patient areas, dual-authentication access control on pharmacy and records room doors, and a HIPAA-compliant VoIP system with encrypted signaling and automatic after-hours forwarding. We also segmented the network to isolate medical data from guest access.

The Result

Passed the follow-up inspection with zero findings. Staff can badge into restricted areas while every access event is logged. The pharmacy manager receives instant alerts for after-hours pharmacy access. And the phone system handles after-hours patient calls without exposing staff personal numbers.

Ready for a site survey?

Call Arcomm Communications to schedule a walkthrough and get a detailed scope.